Customer Satisfaction
Customer Satisfaction Scale
Excellent, best in class
Good, exceeds requirements
Satisfactory, meets requirements
Needs improvement
Must improve
Please choose 5 items from the 14 options below and prioritize them based on their criticality to your company.
（1 = most important，5 = less important）
Option１：Planning
Option２：Shipping
Option３：Efficiency of co-ordination between customer and Vendor
Option４：Data sheet provide
Option５：Product yield
Option６：Product quality
Option７：Product reliability
Option８：Product cycle time
Option９：Delivery performance
Option１０：New product transfer
Option１１：Tech supporting
Option１２：Complaint handling
Option１３：Documentation
Option１４：Responsive
